Expand the Universal Serial Bus Controllers section. Uninstall each of the devices under the USB Controller section by right-clicking on each one, and then clicking Uninstall.
Close the Device Manager and restart your computer. Windows will automatically re-install the USB controllers in your computer, without you having to do anything further. Your computer should now run USB devices properly. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. When you use one of the Microsoft wireless devices keyboard, mouse, and so on that are listed in the "Applies to" section, the device may stop responding after several weeks of typical use, or you receive the following message:.
The wireless mouse signal quality is low. If you cannot navigate with either your wireless keyboard or mouse, you may need to connect a wired device to continue.
If your device is working correctly but you continue to receive the low signal error message, click to select the Do not show this again check box in the message window. Note This article discusses how to resolve problems that are related to many non-Bluetooth Microsoft wireless mouse and keyboard devices.
Wireless devices differ from Bluetooth devices. The wireless device that you are using has trouble synchronizing with the receiver. There may be interference from other wireless devices. The color of the wireless pointing device pad is preventing the wireless pointing device from suspending itself. To troubleshoot problems that affect Microsoft wireless keyboards and wireless mouse devices, use the following methods in the order in which they appear.
To download and install the latest version of the IntelliPoint or Intellitype software, follow these steps:. Click Run this program from its current location , and then click OK.
If your wireless device has a button to synch to the receiver, press the button to resynch the device by selecting a different channel. Devices that do not have this button are permanently synched to the receiver. Experiment by putting the receiver in different positions. For example, turn the receiver upside down or on its side. Make sure that the wireless device and the receiver are a minimum distance of three feet from any other wireless device.
Do not put the wireless pointing device, the wireless keyboard, or the receiver near any electrical devices, such as cordless telephones, cellular telephones, or other wireless pointing devices or receivers.
We recommend that you maintain a distance of at least 8 inches between these devices. Do not put the wireless pointing device, the wireless keyboard, or the receiver on metallic surfaces or objects, such as long metallic rails or cables.
We recommend that you maintain a distance of three feet between the wireless pointing device and such metallic objects. The wireless pointing device may not work on surfaces that do not have visible detail or on surfaces that are reflective or glossy, such as glass. Additionally, the sensor may have difficulty in tracking on highly repetitive patterns, such as a magazine or newspaper photographs. The following colors are known to cause difficulty in tracking for some mouse devices:.
Note This information does not apply to devices that use the BlueTrack technology. Mouse devices that have BlueTrack technology should experience fewer problems than standard devices experience on most surfaces. To see a list of BlueTrack devices, visit the following Microsoft website:.
The mouse continued to function as it should, with the exception of a glitchy scroll wheel that became dysfunctional approximately a year ago. I took out the two AAA batteries and replaced them with fresh cells; this caused the battery indicator light to glow briefly and the Device Manager entry to regain its normal title.
However, it reverts to "Wireless Keyboard Filter Device" as soon as a key is pressed. The Microsoft Mouse and Keyboard Center cannot detect any supported devices, even though the mouse should appear. I am typing this question on a vintage IBM keyboard from a long-since-passed desktop, as I have had no luck with this problem. I tried updating the drivers, uninstalling them and letting them auto-install upon plugging in the receiver, installing the drivers manually, and reinstalling the Mouse and Keyboard Center, none of which have solved the problem.
I realize the inconvenience you are experiencing with the Keyboard. I will certainly help you. Method 1: Please run the Hardware and devices troubleshooter:. I suggest you to follow the article below and check if it helps:. Fix connections to Bluetooth audio devices and wireless displays:. Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further. Threats include any threat of suicide, violence, or harm to another.
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